top of page

Terms & Conditions

                                   PLEASE READ BEFORE BUYING 

 

              YOU  will receive same type and quality fish like the picture

                                        Water Parameters

 

                             Water temperature: 72-82 °F (22-28 °C )

                                         Water pH: 6.8-7.8

                                  Water hardness (dGH): 8-12

           0 ppm ammonia, 0 ppm nitrites, maximum 10 ppm nitrates

 

                  **I ONLY SHIP TO THE CONTINENTAL US ONLY**

 

                     *I do not refund if you do not follow policies below*

 

 

 

All fish are guaranteed live arrival. Delivery must be made on first attempt and not guaranteed if the carrier delivers to the destination late. Fish are guaranteed for the value of the fish only, not the cost of shipping. Shipping is not included in the credit for a replacement fish. 

 

                          SHIPPING DAY: We only ship the fish on MONDAY

 

THE LIGHTING I USE MIGHT BE DIFFERENT FROM YOUR AQUARIUM SO COLORS MIGHT BE LIGHTER OR DARKER DEPEND ON LIGHTING YOU USED, fish might likely arrive lacking color due to stress from shipping colors will be back to original when the fish settle down, marble gene maybe change color and marking during a short period of time.

                                                     DOA Rules Apply

 

Live Arrival Guarantee (Covers Cost of The Fish & Shipping Cost Nonrefundable)

 

All credit will be applied to future purchases or we will send you a replacement fish equal or better quality as the original. SHIPPING is not included in replacement fish orders and money is not refunded for such a guarantee, only the replacement of fish is guaranteed, unless we can't replace them for some reason and then we will offer you a credit towards future fish or hard good purchases from our ebay store or our website for your next purchase. Buyer is responsible for 100% of the shipping for any replacements.

 

                          *ALL SALE ARE FINAL, No Return OF Fish*

 

 WE DO NOT ALLOW RETURNS! WE DO NOT OFFER REFUNDS! WE OFFER CREDIT ONLY FOR D.O.A. FISH

bottom of page